Core Feature

Booking Management

Complete booking lifecycle management from reservation to completion. Accept online bookings, walk-ups, and third-party referrals all in one system.

  • Embeddable booking widget for your website
  • Real-time availability management
  • Multiple booking types (online, walk-up, Viator)
  • Check-in dashboard for front desk operations
Booking Dashboard
Payments

Payment Processing

Integrated payment processing with Square and Stripe. Accept deposits, process full payments, and handle refunds automatically.

  • Square and Stripe integration
  • Automatic refund processing
  • Payment tracking and reconciliation
  • Add-on and upgrade upselling
Payment Processing
Safety Critical

Weight & Balance Calculator

Dynamic weight and balance calculations with a live CG chart that updates in real-time as you enter passenger weights for each seat.

  • Live CG point visualization
  • Aircraft-specific configurations
  • Safety warnings and alerts
  • Per-seat weight entry
Weight & Balance
Customer Experience

Smart Waitlist with SMS Alerts

Never lose a customer to a fully booked tour. Our waitlist system automatically notifies customers when spots open up and requests Google reviews after their flight.

  • Live SMS notifications via Twilio or AWS
  • Automatic Google review requests
  • FIFO queue management
  • Customer status tracking
Waitlist System
Analytics

Reports & Analytics Dashboard

Make data-driven decisions with 25+ metrics tracking every aspect of your operation. Customizable dashboards give you the insights you need.

  • 25+ built-in metrics
  • Revenue and booking trends
  • Operator performance tracking
  • Custom date ranges and exports
Reports Dashboard
Unique Feature

Photo Portal

Create photo sessions with unique customer links for instant photo delivery. Customers can download pre-purchased photos or buy them later.

  • Unique customer download links
  • Post-flight photo purchases
  • Glacier archiving for cost savings
  • Batch zip downloads
Photo Portal

And Much More

HeloKit includes everything you need to run your operation efficiently.

Customer CRM

Complete customer profiles linked to reservations with history, notes, and preferences.

Enterprise RBAC

25+ permission modules with custom role management. Control exactly who can do what.

Multi-Location

Manage multiple locations with separate configurations, pricing, and staff assignments.

Tour Logs

Complete flight record keeping with tour logs, pilot assignments, and compliance tracking.

Scheduling

Advanced availability system with time slot management, capacity controls, and buffer times.

Commission Tracking

Track employee commissions on sales, upgrades, and photo packages automatically.

Ready to See HeloKit in Action?

Start your 14-day free trial or book a personalized demo with our team.