Privacy Policy

Introduction

HeloKit ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our helicopter tour management software and website.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name)
• Customer data you enter into the platform (passenger names, contact information, booking details)
• Payment information (processed securely through our payment partners)
• Communications with our support team
• Usage data and analytics

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Protect against fraudulent or unauthorized activity

Data Storage and Security

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including encryption at rest and in transit, regular security audits, and access controls.

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (hosting, payment processing, SMS delivery)
• Professional advisors (lawyers, accountants) as necessary
• Law enforcement when required by law

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@helokit.com